Something not adding up on your network, or an idea for Weldor – WiFi Analyzer? Write to [email protected] — bug reports and feature requests are equally welcome.

Before You Write

• The router did not answer. Some routers block echo requests entirely. If you have only just tapped “Allow” on the local network prompt, run the check once more. If you declined it, turn it on in Settings → Privacy & Security → Local Network.
• No signal strength or network name. iOS does not give these to apps without special permissions, so Weldor judges the link by how the router replies instead.
• The router address says “guessed”. iOS did not report a gateway, so the app used the first address of your subnet. If that is not your router, the measurements will fail — tell us which network setup you have.

What Helps Us Help You

• iPhone or iPad model and iOS version
• whether you were on Wi-Fi or Ethernet, and roughly where in the building
• what you expected to see and what the app showed instead
• a screenshot of the Link or Network tab (you can blur your addresses)

Replies

We answer as soon as we reasonably can. Network issues sometimes take a few messages back and forth, so please keep the thread in one conversation.

Business and Press

For partnerships, press or anything else, use the same address: [email protected].